價格：免費
更新日期：2019-03-29
檔案大小：56.7 MB
目前版本：1.3.0
版本需求：需要 iOS 11.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：丹麥文, 俄文, 巴克摩文挪威文, 德語, 日語, 法文, 瑞典文, 簡體中文, 繁體中文, 義大利文, 芬蘭文, 英語, 荷蘭文, 葡萄牙文, 西班牙文, 韓語, 泰文
Service Cloud Mobile is a lightweight alternative to the Salesforce app for handling customer support cases while on-the-go. Built with small and medium sized businesses in mind, the Service Cloud Mobile app allows you to create, update, reassign, and manage cases with just a few of taps. You can also create and update accounts and contacts. Service Cloud Mobile works with Essentials and all other editions of Salesforce.
Users can:
• Create, update, edit, and collaborate on cases
• Create and edit accounts and contacts
• Manage case lists
• View cases in queues
• Communicate via email, Facebook, and Twitter, and Chatter
• Use bulk actions
• Search contact and account details
• Manage notification settings to keep a handle on cases and queues
• Send Salesforce feedback about the app
支援平台：iPhone